应用实验室信息管理系统实现质量目标量化评估

Application of Laboratory Information Management System to Quantitative Evaluation on Quality Objectives

应用实验室信息管理系统(LIMS)实现质量管理体系中质量目标量化分解和智能评估。分析LIMS在质量目标实现过程中所起的作用,建立和完善LIMS在检测报告一次交验合格率、检测报告及时率、员工培训实现率、仪器(标准物质)有效性、盲样考核符合率、客户满意率等质量目标的动态控制分析平台功能,确保报告质量目标、过程质量目标和客户满意目标的量化分解和自动统计,并通过定期检查、内审和管理评审对发现的质量目标偏离予以纠正,从而使LIMS在质量目标的实现过程中起到持续改进的作用。

This article described a quantitative decomposition and intelligent evaluation system of quality objectives using a laboratory information management system （LIMS）. A dynamic control platform of LIMS included the approval percentage of the first test report, timely delivery of report, percent of staff training, validity of instrument （standard substance）, accordance rate of blind- sample inspections, and customer satisfaction. The platform provided basis to achieve quantitative decomposition and automatic summarization of quality objectives, process quality objectives, and customer satisfaction objectives. Deviations of quality objectives were timely discovered and corrected through regular inspections, internal audit, and review management so that LIMS could be persistently improved.