防范灾害救助转化为网络公共事件的对策建议——以余姚“菲特”台风特重大自然灾害救助为切入点

Suggestions on Preventing Disaster Relief from Converting into Network Public Events——Taking Yuyao “Fitow” Typhoon Disaster Relief as an entry point

现代救灾能力是国家和社会治理现代化的重要组成部分。在互联网时代,特重大自然灾害的严重破坏性与网络相结合,网络对特重大自然灾害救助进行围观,引起网络舆论质变,可能引发网络公共事件,造成社会风险,对政府灾害救助能力提出新的挑战。究其原因,主要在于政府现代救灾能力不强、灾害信息发布机制存在缺陷、网络舆情应对能力落后、主流媒体舆论引导失当等。防范特重大自然灾害救助转化为网络公共事件,要厘清其转化机制,重点掌握其酝酿、发生、发展、高潮、平息五个阶段特征。实践中,应按照国家和社会治理现代化要求,着力加快政府现代救灾能力建设,建立健全灾害信息发布机制,积极引导网络舆论,增强政府网络舆情应对能力,改进官媒灾难报道方式,发挥主流媒体作用,同时完善网络监管,倡导网络自律。

The capacity of modern disaster relief is an important part of the modernization of the state and society. In the Internet era, the netizens＆#39;focus on the enormous destructive power of serious natural disasters may lead to network public events, which may bring about social risk and challenge to the governments＆#39;disaster relief capacity due to the weak governments＆#39; modern disaster relief capacity, defective disaster information release system, backward coping capacity of Internet public opinion and improper public opinion guidance of mainstream media. To prevent serious natural disaster relief from converting into network public events, it is suggested to make clear the converting mechanism and master all the stages of the converting. In practice, it is suggested to follow the requirements of the modernization of the state and society, accelerate the construction of the government＆#39;s modern disaster relief capacity, strengthen the disaster information release system, enhance the governments＆#39;coping capacity of Internet public opinion, improve the disaster reporting of official media and increase network monitoring and initiate internet self-discipline.