5S管理法在妇幼保健机构门诊药房中的应用

Application of 5S Management Method in Outpatient Pharmacy of Maternal and Child Health Care Institutions

目的:规范门诊药房药品管理,促进门诊药房调剂工作效率提高。方法:运用5S管理法(整理、整顿、清扫、清洁、素养)加强门诊药房药品管理,并评价实施后效果。管理措施包括清点整理门诊药房全部药品和物品,重新定位、定量摆放;建立制度规范操作流程,加强教育培训;清除工作垃圾,创造整洁的工作环境卫生,并将日常工作做到制度化和常规化等。结果与结论:实施5S管理后与实施前比较,妇科、儿科处方调剂速度提高28.4%、41.2%,调剂差错数量由137例减少为38例,过期药品报损数量由17盒减少为2盒。5S管理法应用于门诊药房减少了调剂差错、提高了工作效率。

OBJECTIVE： To standardize the management of drugs in outpatient pharmacy, and to promote the efficiency of drug dispensing in outpatient pharmacy. METHODS： 5S management method （arrange, rectify, rid, clear, personality） was used to enhance the management of drugs in outpatient pharmacy. The effects of the method were evaluated. The management measures are as follows： check and arrange all drugs and articles, relocate and rearrange quantitatively; establish standard operation proce- dure, and strengthen education and training; clean up garbage, create a clean working environment and institutionalize and normal- ize daily work. RESULTS ＆ CONCLUSIONS： Through the implementation of 5S management method, gynecological and pediat- ric prescription dispensing speed increased by 28.4% and 41.2%, respectively; dispensing error decreased from 137 cases to 38 cas- es; the number of expired drugs reported loss decreased from 17 boxes to 2 boxes. 5S management method reduces the dispensing error and improves work efficiency of outpatient pharmacy.