医患沟通过程模式中的障碍与对策研究

Communication Obstacles between Doctors and Patients from Communication Process Model

从管理沟通的视角出发,对医患沟通的过程模式与沟通中诸要素的障碍进行深入分析,并借鉴管理沟通领域的研究成果,力求找到医患沟通不畅的主要原因,通过排除医患沟通中的障碍,进而减少医患之间的纠纷。

This article uses knowledge of managerial communication,and analyzes communication obsta-cles between doctors and patients from communication process model,then focuses on reducing communica-tion obstacles and realizes effect communication between doctors and patients.