中国电子商务物流发展现状与趋势

Realities and Development Tendency of E-Commerce Logistics in China

我国电子商务物流起步较晚,发展较快,不足之处明显。不足之处主要表现在电子商务物流企业规模依然较小,信息化水平较低,物流人才供给严重不足等方面。我国应加快电商物流信息化的进程:积极推动信息标准化建设、完善信息网络平台及相关的协同平台、加快云技术的应用等等。电子商务物流企业必须有全球化的战略思维和战略高度,在网点布局、服务设计等方面需要超前的目光,给予足够的发展空间;改变劳动密集型行业特点,大力推进自动化设备和自动化管理模式,增强服务能力,从而提升服务质量。

E-Commerce logistics in China has witnessed rapid growth, although it just started. However, its development comes with some deficiencies such as small size of businesses, low level of going digital and weak pipeline of talents. China should develop standards for digitalization of E-Commerce logistics, improve related network platforms and apply cloud-computing technology. By doing so, China could speed up digitalizing E-Commerce logistics. On the other hand, logistics providers should adopt the concept of going global and looking-ahead approach in service center layout and service designing for a better future growth. At the same time, service providers should use more automatic equipment and apply digital management system, overcoming the bottleneck of labor-intensive industry. That is how businesses could build capacities of providing services and improve service quality.