科学调处医患纠纷的实践与体会

Science mediation doctor-patient dispute

近年国内医疗纠纷案件发生率持续快速增长,医患矛盾凸显,这对医院正常的医疗秩序产生了严重的影响。文中依据解放军第一八七中心医院近年调处的医疗纠纷实践经验,总结出"预防为基础、定性为关键、解决为核心"的科学医疗纠纷调处方法,并采取积极协商、卫生行政主管部门调解、民事诉讼等3种方式解决医疗纠纷,成效明显。

In recent years,the incidence of domestic medical dispute cases sustained and rapid growth,highlighted the doctor-patient contradiction,to the normal order of medical hospital poses a serious challenge.Based on the mediation of medical disputes in recent years in our practical experience,summed up the ＂prevention as the foundation,as a key,the solution as the core＂ of scientific and medical dispute mediation trilogy,and take positive consultation,the health administrative department in charge of mediation,civil litigation and other three ways to solve medical disputes,effect is obvious.