制约床位周转率相关因素及改善措施分析

Influence factors on restricting bed turnover rate and its countermeasures

目的:探讨制约床位周转率的相关因素及改善措施。方法:2012年6月—2013年6月某院对收容流程进行再造,随机选取改造前、后各1个月,将改造后的床位周转率与改造前的床位周转率通过统计学方法进行合理分析,并分析收容改造对经济效益和满意度的影响。结果:收容流程改造后,某院患者平均住院日及术前平均住院日均明显缩短,收容数量增加了18%,患者满意度也由之前的76.0%提升到92.0%。结论:收容流程改造在提高床位周转率、增加医院经济效益和社会效益、提升患者满意度方面有着重要的意义,值得在临床上应用和推广。

Objectives：To explore bed turnover rate related factors and find countermeasures. Methods：Processes reengineering has carried out in Xiaoshan the First People＆#39;s Hospital from June 2012 to June 2013. One month before and after processes reengineering were randomly selected respectively. Bed turnover rate before and after process reengineering was compared. The impact of process reengineering on economic benefit and satisfaction rate were also analyzed. Results：After hospitalization process reengineering, the average length of stay and the average length of preoperative hospital stay was significantly shortened. And there are 18%inpatient increased. Patient satisfaction is also improved from the previous 76.0%to 92.0%. Conclusion：It is significant important for hospitalization process reengineering to improve bed turnover rate, increase economic and social benefits and improve patient satisfaction. It is worth for clinical application and promotion.