社区合作与互动:21世纪高校图书馆搭建大学与社区之间的桥梁

Community Engagement-Building Bridges between University and Community by Academic Libraries in the 21st Century

文章探讨了加拿大、美国和中国高校图书馆不同的外展策略。分析了社区合作互动的可行性和关注点,认为高校图书馆服务社区是应对日渐重要的社区融入学术环境的最佳途径。以加拿大多伦多大学图书馆社区外展活动为基础,阐明高校图书馆可以有效地连接资源,实现学者与公众的互动。这些连接和互动最终实现保存知识、达成共识的作用。本文调研了现有的外展案例,分为四类:(1)社区成员入馆并使用图书馆资源及服务,(2)信息素养,(3)合作交流和伙伴关系,(4)展览和学术活动。文章中的典型案例和作者作为多伦多大学利铭泽典宬馆长、多伦多大学图书馆国际及社区外展委员会主席期间开展的工作均说明了上述趋势及其价值。文中探讨的外展活动可为那些对外展和社区合作与互动感兴趣的高校图书馆馆员提供指引和建议。案例收集范围广泛,但集中在大型高校图书馆、有特藏并为多元文化人群提供服务项目的图书馆。

This article examines different outreach strategies in academic libraries in Canada, the United States and China. II analyzes the possibilities and concerns of community outreach and argues that community outreach by libraries is the best approach to respond to the increasing significance of community engagement in academic environment. Drawing on the outreach program at the University of Toronto Libraries, this paper demonstrates that academic libraries can effectively connect resources and enable interactions between scholars and the public. These connections and interactions ultimately lead to the preservation and generation of knowledge and understanding. Available outreach examples are investigated and classified into four major categories： （1） community access, （2） information literacy, （3） cooperation, exchange and partnership, and （4） exhibitions and scholarly events. In each category the trends and values are illustrated by representative cases discussed in literature and the activities organized by the author in his capacity as the Director of the Richard Charles Lee Canada-Hong Kong Library, and the Chair of the International and Community Outreach Committee at the University of Toronto Libraries. The discussion and analysis of the diverse outreach activities in this article provide guidance and suggestions for academic librarians who are interested in outreach and community engagement of any scale and nature. Cases are draw from a wide spectrum and are particularly strong in the setting of large academic libraries, special collections and programming for multicultural populations.