部队医院实行军人持卡就医的问题与对策

Problems and Countermeasures on the Application of Medical Insurance Card for Military Members

目的:随着我国医疗卫生事业的迅速发展,医疗保障体系也在不断完善,医疗保障卡的应用就是医疗保障制度实现管理信息化、规范化的一种表现形式。本文针对部队医院军人在持卡就医中出现的问题进行分析,并提出相应的解决对策,以更好地发挥军人保障卡的的作用。方法:随机选取2010年8月至2012年7月在我院接受诊治的军人、家属、医院保障卡管理人员及医务人员共计852人,采取问卷调查和现场访谈的形式对军人保障卡在就医环节中存在的问题进行统计分析。结果:军人持卡就医环节存在的主要问题:持卡就医率低、保障卡的功能设置不合理、宣传不到位、保管与维护不便捷。结论:为改善部队医院军人保障卡应用中的问题,医院相关管理部门应加强宣传,倡导军人及家属持卡就医,提高保障卡的使用率。医疗保障卡的管理模式还需进一步改进,应充分体现便捷性。

Objective： With the rapid development of the national medical and health service, the medical security system has become more and more improved with the application of medical insurance card which represents the information and standardization of the management for the medical security. This essay aims at the existing problems of the application of medical insurance card for military members, coming up with several countermeasures in order to make great use of the medical insurance card. Methods： 852 people, including the military man and their family members, the managers of medical insurance card and the clinical staff, who were treated or occupied in our hospital from August 2010 to July 2012, were randomly selected and investigated either by taking the questionnaires or face-to-face interviews about the existing problems brought by the application of military security card in military hospitals, and then the results were statistically analyzed. Results： The essential problems were as follows： lower rate of medical insurance card for the treatment; the unreasonable installation of function; less promotion or advocation; the inconvenience of maintenance. Conclusions： It is indicated that the related managers of medical insurance card in military hospitals should take the responsibility of solving the existing problems and improving the utility of the card by means of promoting the advantages of the medical insurance card and giving advice to the military members and their families making great use of it. What＇s more, the management mode of medical insurance card should be modified to fit people＇s needs.