医院长期医疗照护护工管理现状与对策

The management status of long term care hospital nursing workers and countermeasures

目的探索院内长期医疗照护护工管理的现状，并寻找适宜的解决对策。方法通过采用问卷、访谈方法调查同类医院护工管理现状，结合我院护工管理进行探索与实践。结果患者及家属对护工工作的满意度从原来的76．7％上升到97．4％。结论不断地探索和改进提高医院护工管理的方法，是提高老年慢性病医院优质护理服务的关键。

Objective To explore the management status of long term care hospital nursing workers and find out appropriate countermeasures. Methods By using the methods of questionnaire survey and interview, management status of nursing workers from similar hospitals was investigated. The results were explored and applied combined with the nursing management of our hospital. Results Satisfaction degree of patients and their families about nursing workers increased from 76.7% to 97.4%. Conclusions It is of key importance that continuous exploration and improvement of hospital nursing workers management be implemented to enhance the high quality nursing of elderly chronic disease hospital.