摘要
做好军工企业的售后技术服务已成为现在各大军工企业管理的一项新课题。该文针对现有军工企业售后技术服务存在的问题从管理流程上提出解决方案。
Good customer service technical service of military enterprises has become a new topic now all the major military enterprise management.In this paper,the existing military enterprise customer service technical services problems solutions in the management process.
出处
《电子质量》
2014年第6期61-65,共5页
Electronics Quality
关键词
质量管理
售后技术服务
管理流程
Quality Assurance
After sale technical services
Management process
