徐州市社区卫生服务中心健康管理现状

Health Management Status of Xuzhou City Community Health Service Center

目的:研究徐州市社区卫生服务中心(community health service centers,CHSC)居民素养认识情况以及健康管理工作存在的问题。方法:采用文献资料检索、定量调查相结合的方法。对徐州市CHSC居民健康素养以及对健康管理满意度进行分析,了解其存在的问题。结果:青年组在健康知识、健康行为的正确率均显著高于老年组,差异均具有统计学意义(均P<0.05)。居民对计划免疫接种工作、传染病防治工作以及妇幼卫生保健工作满意度较高。但在健康教育宣传以及医护人员服务态度满意度较差。在健康管理机制上仍存在诸多问题。结论:徐州市居民健康素养存在较大年龄差异,居民对健康管理满意度有待提高,要加强借鉴与创新的结合,尽快建立符合中国特色的运作机制。

Objective： To study the health management work problems and residents literacy understanding situation in Jiangsu Xuzhou community health service centers. Methods： The literature retrieval and the quantitative surrey were combined in this study. Study the health literacy of Xuzhou residents and health management satisfaction, to understand the problems. Results： the youth group correct rate of health knowledge, health behavior were significantly higher than that of old group. The differences were statistically significant（P〈0.05）. For residents the planned immunization work, prevention and treatment of infectious diseases and maternal and child health care work showed a high degree of satisfaction. But in health education and medical staff satisfaction were poor. There still exist many problems in the health management mechanism. Conclusion： There is a big age difference in health literacy in Xuzhou city residents. Residents of health management satisfaction should be improved. It is important to strengthen the reference with innovation, establish the operation mechanism with Chinese characteristics as soon as possible.