民营快递企业履行社会责任的模式选择与制度建议

Mode Selection and Institutional Suggestion of Private Express Industry in Fulfilling Social Responsibility

民营快递企业存在服务品质不稳定、员工劳动保障不全面、管理作业流程不标准、疏于环境保护等问题。企业社会责任的履行模式包括政府或民间组织认证型、基于博弈之上的契约型和自愿担负责任型。民营快递企业目前关注的社会责任依次是市场责任、员工责任、环境责任、管理责任和社区责任,适合采用"基于博弈之上的契约方式"履行社会责任,应完善相关法律法规,加大政策引导力度,建立健全有效的监督机制。

There are so me problems with private express industry, such as the unstable service quality, the non comprehensive labor guarantee, the not standard operation management process, and the neglected environment protection. The modes of social responsibility fulfillment include government or NGO certification, game-oriented contract, and voluntarily shouldered responsibility. Private express industry pays more attention to such responsibility as market responsibility, employee responsibility, environment responsibility, management responsibility and community responsibility; and they should adopt the pattern of game-oriented contract to fulfill their responsibilities. The government should perfect related laws and regulations, strengthen policy guidance and develop the comprehensive and effective supervision mechanism.