摘要
针对传统制造业客户系统无法主动适应顾客的主观意愿变化导致无法获取客户潜在需求的问题,提出了一种面向服务型制造的自适应客户定制平台,建立自适应客户定制平台的逻辑结构、功能体系和体系结构.通过对客户多形式交互信息进行知识解析、数据挖掘,获取客户潜在需求,帮助企业做出正确决策分析,制定出符合客户个性的产品.
Against the problem that the potential demands of the clients are unavailable for the traditional clients systems are impossible to adjust to the subjective wishes of the clients,the paper proposed the customized platform in face of the service fabrication,which established the logic structure,functional system and systematic structure. Through the multiple forms information exchanges,the knowledge analysis,data excavation and potential wishes of clients are going on,and the correct policy decisions and the products conformed to the clients are made.
出处
《江西师范大学学报（自然科学版）》
CAS
北大核心
2014年第3期282-285,共4页
Journal of Jiangxi Normal University(Natural Science Edition)
基金
江西省教育厅科技项目(GJJ14282)
江西省教育厅青年科学基金(GJJ13206)资助项目
关键词
服务型制造
自适应客户定制
数据挖掘
service-oriented manufacturing
adaptive customization
data mining
