浅议读者工作中的诚信服务与管理

Discussion on the Honest Service and Management in Readers Work

在图书馆文献流通与读者服务工作中,存在着一些诚信缺失的问题,从实际情况来看,有图书馆服务方面的原因,也有读者用户方面的原因。探讨了如何建立图书馆与读者双方的诚信管理机制的问题。

There are some honesty deficiency problems in library＇s literature circulation and reader service. From the actual situation, they come from the reasons of both the library and the readers. This paper probes into the problem of how to establish the honest management mechanism for both sides of the library and the readers.