门诊药房处方调配差错的调查分析

Investigation on the Outpatient Pharmacy Prescriptiondeployment Error

目的分析门诊药房处方调配出现差错的原因,以采取有效的预防措施。方法回顾性分析本院2011年3月—2013年6月门诊药房出现调配差错的处方98份,总结出错原因,然后制定出有针对性的预防对策。结果98份处方调配差错的原因为:医生开具的处方差错、发药数量差错、用法用量差错、剂量剂型差错、药物名称差错等。结论医院门诊药房必须加强针对性管理,规范处方调配流程,并且不断提高药学服务人员的业务能力,才能有效预防差错的发生。

Objective To analyse the reason of prescription deployment error in outpatient pharmacy and take effective preventive measures. Methods 98 copies of prescription deployment errors in our hospital outpatient pharmacy from March 2011 to June 2013 were retrospective analyzed,the cause of the error was summarized and then a preventive strategy was formulate. Results The reason of 98 copies of prescription deployment error：doctor′s prescription errors,the number of dispensing errors,dosage errors,dosage forms errors,drug name errors and so on. Conclusion The hospital outpatient pharmacy must strengthen management,standardize prescription dispensing process,and constantly improve the pharmacy service business ability,can effectively prevent errors.