基于问卷的空气质量满意度调查方法及应用研究

Study on Air Quality Satisfaction Survey Method and Application Based on Questionnaire

基于问卷的空气质量满意度是公众对政府环境空气质量管理政策回应性的重要指标。运用问卷调查的方法对案例城市的空气质量满意度进行评估,评估包括空气质量、污染源排放控制和政府信息公开三个方面。结果表明:满意度评估结果和基于仪器监测数据的评估结果相对一致;评估可以提供全面和综合的污染源排放控制状况信息;填补了政府空气质量管理中公众回应性的缺失。建议将基于问卷调查的空气质量满意度评估作为一种独立的评估方法,与基于监测数据的评估相结合,全面评估政府的空气质量管理绩效。

Air quality satisfaction based on questionnaire is an important indicator of the public's response to the environment management.This paper uses questionnaire survey to evaluate air quality satisfaction of the case city.The air quality satisfaction evaluation includes three aspects:air quality,pollution emission control and government information disclosure.The results show that:satisfaction evaluation and assessment based on the instrument monitoring data is relatively consistent;satisfaction evaluation can provide comprehensive and integrated pollution emission control information.It can fill the vacancy of public response in the air quality management.We suggest that the air quality satisfaction evaluation based on the questionnaire can be considered as an independent method to evaluate the air quality.It can be combined with the assessment based on the monitoring data so as to comprehensively evaluate the government performance management of air quality.