摘要
The article discusses the status of user satisfaction in information service and information management.Based on an analysis of the property and structure of the user satisfaction demand,it also introduces several methods for the evaluation of user satisfaction.
The article discusses the status of user satisfaction in information service and information management.Based on an analysis of the property and structure of the user satisfaction demand,it also introduces several methods for the evaluation of user satisfaction.
出处
《情报理论与实践》
CSSCI
北大核心
2001年第2期98-100,共3页
Information Studies:Theory & Application
