基于大数据的图书馆业务流程再造研究

Research of the Library Business Process Reengineering Based on the Big Data

大数据的概念已经深入人心,并在政府、商业、医疗、教育等多个领域,为组织管理决策产生重要影响。图书馆通过业务流程再造,将改变传统的基于"文献采购为起点,读者借阅为终点"的图书馆工作流程,建立起以读者为起点的,大数据分析决策为核心,读者服务为终点的图书馆工作流程,并将大数据分析决策的结果应用到图书馆全盘工作中去。

The concept of the big data has been deeply rooted in the hearts of the people. It has important implications for the organizational decision making in the fields of government, business, medicine, education and so on. Through the business process reengineering, library will change its traditional library work flow which based on ＂literature purchasing as a starting point, readers borrowing as the goal＂, establish a new library work flow which based on ＂readers need as a starting point, the big data analysis and decision making as the core, readers service as the goal＂. Finally, the results of the big data analysis will be applied to the library＇s overall work.