群体会话支持系统的概念模型及应用

A group conversation support model and its application

提出了一个群体会话支持系统的概念模型 ,并讨论了基于该模型的群件信息系统的构筑方法 .群体会话支持系统的概念模型可以用于不同的组织结构和不同的工作形态 .会话模式不仅是现实群体活动的抽象 ,同时也是构筑计算机的群体会话系统的理论依据 .系统设计人员可以根据离散的会话状态的数学表达 ,设计信息系统中的信息交互方式 ,根据信息系统的软、硬件配置可以比较容易地实现具体的任务 。

In this paper, we propose a conceptual framework of collaborative conversation activities and discuss its application in an implementation of a case study groupware system. The model is an abstraction of real conversation activity and is the basis for implementation of the computer based groupware information systems. Though this research is just in its infancy, we find that it is possible to be used for describing relatively complex group activities-the behavior and the relationships of the members in a conversation. With the guidance of the framework, a system engineer can represent the structure of the conversation and can implement the real system in short period using powerful system developing tool.