网络环境下的参考咨询服务

Reference Services under Network Environment

因特网的发展和普及 ,把信息资源的开发利用推进到一个崭新的阶段即网络化电子信息阶段。信息资源达到空前丰富的程度。这些数字化信息为人类的生存和发展带来了机遇和挑战 ,有理由相信 ,个人的生存和社会的进步都离不开这个网络环境。网络环境下 ,图书馆的参考咨询服务在内容和方式上都发生了根本性变革 ,对咨询用户信息需求的分析及其获取信息能力的培训是当务之急。

The development and popularization of Internet push the development and utilization of information resources to new era - the network electronic information era. Information resources have reached their fullest richness. The digital information brings human chances and challenges for living and developing. It is convinced that there would be no existence of individuals and progress of society without the network environment. Under such environment, the reference services have undergone radical changes in contents and ways. Analysing the reference users' need and training their ability of acquiring information have become the most urgent things. The scale and developing level of the reference services depend on the quality and qualification of the reference librarians to a grenat extent.