摘要
This paper introduces the knowledge of CRM and data warehouse. It also makes some research for the related pivotal technologies.
This paper introduces the knowledge of CRM and data warehouse. It also makes some research for the related pivotal technologies.
出处
《计算机科学》
CSCD
北大核心
2001年第7期82-84,共3页
Computer Science
关键词
CRM
客户关系管理
数据仓库
管理软件
Customer Relationship Management(CRM),Data Warehouse,On-line Analytical Process-ing (OLAP)
