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卫生系统反应性的概念与测量 被引量:40

The concepts and measurements on responsiveness in health system
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摘要 《2000年世界卫生报告》将反应性作为评价卫生系统绩效的三大主要目标之一。本文对反应性的概念、内容、重要性、WHO发展反应性的战略目标、测量工具及评价方法、中国反应性的得分、在世界各国中排位及原因等进行简单介绍 ,并对反应性的测量、评价方法作初步的探讨。 Responsiveness is one of the three intrinsic goals to measure and monitor the performance of health system. The article introduced briefly the basic concepts and contents of responsiveness, its importance, WHO's main strategy on responsiveness, main measurement tools, the methods, the ranking on responsiveness in the 2000 World Health Report. The authors also discussed the measurement and the evaluation of responsiveness.
机构地区 复旦大学医学院
出处 《卫生经济研究》 2001年第7期9-12,共4页
关键词 卫生系统 反应性 水平 分布 关键知情人调查 测量 Health system Responsiveness Level Distribution Key informant survey
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参考文献5

  • 1Murray CJL & Frenk J. A WHO framework for health system performance assessment. GPE Discussion Paper No.6. Geneoa,WHO,1999.
  • 2Valentine N, De Silva A & Murray CJL.Eatimating responsivenss level and distribution for 191 counties: methods and results. GPE Discussion Paper No.22. Geneva, WHO , 2000.
  • 3De Silva A, Valentine N. Measuring responsiveness: results of a key hd'ormant survey in 35 countries. GPE Discussion Paper No . 21 Geneva, WHO, 2000.
  • 4De Silva A. A framework for measuring responsiveness. Geneva: World Health Organization, GPE Discussion Paper No. 32,1999.
  • 5Krowinski W.J:R.Measuring and Managing Patient Satisfaction. American Hospital Publishing, Inc. 1996.

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