3Burgess T F. Modeling quality-cost dynamics [J ]. In- ternational Journal of Quality & Reliability Manage- ment,1996,13(3) :8 - 14.
4Cole R E. The quality revolution [ J ]. Productions and Operations Management, 1992 ( 1 ) : 118 - 125.
5Beecroft G. Cost of quality and quality planning affect the bottom line [J ]. The Quality Management Forum, 2001,27(1) :1 -7.
6Dusharme D. Six sigma survey :breaking through the six sigma hype [J ]. Quality Digest,2001,21(11) :27 -32.
7Feigenbaum A. How to manage for quality in today' s economy [J]. Quality Progress,2001,26(7) :137 - 141.
8Giakatis G,Enkawa T,Washitani K. Hidden quality costs and the distinction between quality cost and quality loss [J ]. Total Quality Management,2001,12(2) :179 - 190.
9Jeffery A. Managing quality: modeling the cost of quality improvement [J ]. Outhwest Business and Eco- nomics Journal,2003,12 (2) :25 - 36.
10Mabert V,Soni A,Venkataramanan M. Enterprise resota planning survey of US manufacturing firms [ J ]. Produc- tion Inventory Management Journal ,2000,41 ( 2 ) :52 - 58.
