旅游者对旅行社投诉原因及解决方案

The Reason and the Solution for the Complaint of Tourist Agency by Tourist

随着旅游业的发展 ,旅行社越来越多 ,在日趋激烈的竞争环境下 ,提高服务质量 ,减少和避免投诉 ,是旅行社生存。

With the development of tourism more and more travel service agencies appear. In the situation full of keen competition , the only choice is to improve the service quality and reduce the accusation if the travel service agencies want to live and develop further.