摘要
Voice Portal是将互联网与电话结合起来。随时随地为用户提供信息和服务的商业模式,一般有信息服务、广告、呼叫中心出租和应用系统四大业务。客户需求将引导该行业的发展,而电信公司在这一商业模式中扮演重要角色。定位服务将是语音应用服务的长期核心业务,另外它将从提供商业内容发展到提供商业服务。
Voice Portal is a business mode that provides information and services for customers at any time and any place by merging Internet and telephone services. It generally provides the four services of information service, advertisement, call center leasing and application system. The customer demands will lead the development of the industry, and the com-mon carriers will play an important role in this business mode. The positioning service will be the long-term kernel service of the voice application services, and it will develop from providing business contents to commercial services.
出处
《世界电信》
2001年第6期9-13,共5页
World Telecommunications