论汽车售后服务中心质量管理体系的建立和实施

Building and Implement of Quality Management Systems in Auto After-sale Service Centers

本文讨论了整车厂如何要求其售后服务中心通过内部监督,接受第二方评审和第三,建立和实施ISO9000质量管理体系以满足和超越顾客的需求。

The article talks about that the authorized after-sale service centers set up and implement ISO9000 quality management systems to meet and exceed the custo mer requirements through internal audit,second party audit and third party registration.