对ISO9000质量管理体系在新形势下的思考

在本文中作者依据自己多年的实践经验,明确指出了保持获证后质量体系的有效性对企业发展的重要性,并以独到的视角指出了ISO9001质量体系在新形势下的局限性,这对企业全面规划和开展质量管理工作具有很好的借鉴和参考意义。本文的最后,作者还指出在市场复杂多变竞争异常激烈的今天,质量管理要想满足这种变化的儒要,必须在内以培育和提高企业的核心竞争能力为目标,在外以实现客户的忠诚为己任,从全局和战略的高度来投入企业所有的变革活动。

In the article the author clearly pointed out that it is very significant for an enterprise to maintain its certified quality system in effective according to his many year's experience. Besides, he also pointed out the limitations of ISO 9001 quality system in the new competitive situations from a particular view. It is benefit for the company to be planned to redefine the roles and responsibilities of their quality management in full -scale. In the end of the article, the author clarified that today, if quality management function want to meet the requirements of today' s market competition, it must take up the responsibility to internally cultivate and enhance company' s core competitive capability and to externally gain customer loyalty, then to involve itself in all the reformations taking place in its company from strategic and overall view.