摘要
知识经济和信息网络使图书馆信息咨询工作呈现出更明显的智能化趋势。文章从咨询信息源的智能化、咨询手段智能化、咨询问题与解答的智能化、咨询解答过程的智能化和咨询人员的智能化5个方面论述图书信网络信息咨询工作的智能化趋势。
Knowledge based economy and information network make library information consultation take on more apparent intellectualization trend. This article describes the intellectualization trend of library networked intormation consultation in five aspects; intellectualization of consultation information source, intellec-ualization of consultation measures, intellectualization of consultation questions and answers, intellectualization of consultation answer process and intellectualization of consultation staff.
出处
《图书情报工作》
CSSCI
北大核心
2002年第2期89-92,共4页
Library and Information Service
