知识管理对制造企业绩效的影响研究

Analysis of knowledge management influence on manufacturing enterprise performance

明确制造企业绩效构成与知识管理核心,从方法、过程与结果三个视角,揭示知识获取、转移、整合对制造企业经济、创新与环境绩效产生影响的作用方式。据此,采用结构方程方法,确定知识管理对不同绩效的介入环节与影响力度。研究结果表明知识管理对企业环境绩效产生全过程影响,我国制造企业环境生态知识水平存在较大提升空间;外部知识获取无法直接改善创新绩效,表明我国制造企业具备一定创新能力,目前更需开展知识转移与整合;知识整合对制造企业经济绩效影响显著,表明尽管知识管理初期无法为企业带来现实收益,但长远看坚持开展知识管理活动最终可改善企业经济绩效。

Manufacturing performance components and knowledge management keys are analyzed and interpreted.Interacting ways of knowledge obtaining &transferring &integration influencing on economic,innovation and environment performance are discovered from the viewpoints of methods &process &results.Accordingly,knowledge management intervening stage and influencing degree on manufacturing enterprise different performance are also confirmed based on structural equation model.The results show that knowledge management has the hole process impacts on manufacturing enterprise ecological performance,and there is large space to improve environment and ecological knowledge;external knowledge obtaining can not impact enterprise innovation performance directly,which shows that manufacturing enterprise innovation capability has received great progress and currently knowledge transferring and integrating has become the more important;only knowledge integration has obvious impacts on enterprise economic performance,which proves that at the beginning knowledge management can't bring practical revenue for enterprise,while in the long run keeping knowledge management activities can finally optimize enterprise economic performance.