摘要
以83名企事业单位员工为被试,通过经验取样法的周日志问卷调查,探讨员工每周所遭受的上司辱虐管理与同事不文明行为对员工情绪失调的影响,并考察员工自我控制与组织认同的调节效应。结果表明:每周的同事不文明行为对员工情绪失调具有显著正向影响;员工组织认同会显著削弱每周的上司辱虐管理与员工情绪失调的正向关系;而员工组织认同会显著增强每周的同事不文明行为与员工情绪失调的正向关系。
Using empirical sampling survey method with weekly data from 83 employees of enterprises and institutions, this study explored the effects of weekly supervision abusive and coworker incivility on weekly emotional dissonance. This study also put forward a cross-level model to investigate the moderating effects of individual self-control capability and organizational identification. The results showed that weekly coworker incivility has a significant positive effect on weekly emotional dissonance;individual organizational identification would significantly weaken the positive relationship between weekly supervision abusive and weekly emotional dissonance;individual organizational identification would significantly strengthen the positive relationship between weekly coworker incivility and weekly employees’ emotional dissonance.
作者
程娟
张文勤
Cheng Juan;Zhang Wenqin(School of Business Management,Nanjing University of Finance and Economics,Nanjing 210046)
出处
《中国人力资源开发》
CSSCI
北大核心
2019年第1期70-82,共13页
Human Resources Development of China
基金
国家自然科学基金面上项目(71472082)
江苏省普通高校研究生科研创新计划项目(KYLX16_1334)
关键词
上司辱虐管理
同事不文明行为
情绪失调
自我控制
组织认同
周日志研究
经验取样
Abusive Supervision
Coworker Incivility
Emotional Dissonance
Self-Control
Organizational Identification
Weekly Diary Study
Empirical Sampling Survey
