院内岗位分级培训模式下护士分级培训效果观察

Observation on the effect of nurse graded training under post graded training mode in hospital

目的探讨院内岗位分级培训模式下护士分级培训效果。方法选取护理人员120名作为研究对象,将2016年1~10月的医院管理培训作为培训前组;2017年1~10月的管理培训作为培训后组,采用院内岗位分级培训模式对不同岗位分级的护士进行培训。对比分析培训前后护士核心能力水平、护理质量评分、患者对护理服务的满意率。结果培训后护士临床护理、人际关系、专业发展、领导能力、教育咨询、伦理/法律实践、评判性思维/科研维度得分及总分高于干预前,差异均有统计学意义(均P<0.05);培训后护士的常规护理质量、护理文书质量、急救护理质量、病房管理质量、核心制度质量、重症患者护理质量评分较培训前明显提高,差异均有统计学意义(均P<0.05);培训后患者对护士服务满意率为90.7%,明显高于培训前的80.0%,差异有统计学意义(P<0.05)。结论院内岗位分级培训模式有利于提高护士核心能力水平、护理质量评分、患者对护士服务满意率。

Objective To explore the effect of nurse graded training under the mode of post graded training in hospital. Methods A total of 120 nursing staffs were selected as the research objects. The hospital management training from January to October 2016 was taken as the pre-training group.The management training from January to October 2017 was taken as the post-training group.Nurses of different post grades were trained by post classification training mode in the hospital.The core competence of nurses, nursing quality score and the satisfaction rate of patients with nursing service before and after training were compared and analyzed. Results The scores and total scores of clinical nursing, interpersonal relationship, professional development, leadership, education consultation, ethics or legal practice, critical thinking or scientific research dimensions of nurses after training were higher than those before intervention, and the differences were statistically significant(P<0.05). The scores of routine nursing quality, nursing records quality, emergency care quality, ward management quality, core system quality and nursing quality of critical patients after training were significantly improved, and the differences were statistically significant(P<0.05). After the training, the satisfaction rate of the patients to the nurse's service was 90.7% after training, which was significantly higher than the 80.0% before the training, and the difference was statistically significant (P<0.05). Conclusion The post grading training mode in the hospital is conducive to improving the level of nurses' core competence, nursing quality score and patients' satisfaction rate of nurses' service.