摘要
目的:探索病人选择和评价医生的先进手段。方法:在触摸屏公布以往病人对医务人员的评价结果、医院对医生的情况介绍和医生寄语,方便病人进行选择。结果:病人选择的准确性提高,医德医风和服务质量得以改善。结论:与医院信息系统联网的触摸屏是评价和选择医生的交互式先进手段。
Objectivev to explore an advanced means of patients evaluate and select doctors. Methods evaluated restlts to the doctors by patients previously, general introduction to the doctors by the hospital and the doctor s saying to patients that all are on the touch screen as an gist that patients subsequently select doctors and the hospital pay rewards and punishment to the medical staff. Results the patients acquired high quality services and accommodating medical aid, the relationship between the patients and medical staff are intimated. Conclusion the touch screens based on hospital information system is an advanced method for the patients to evaluate medical staff and select doctors.
出处
《中国医院管理》
北大核心
2002年第4期49-50,共2页
Chinese Hospital Management
关键词
病人
评价
选择
医生
计算机
patients,evaluating,selecting,doctors,computers