摘要
请病人“开处方”,认清开展“细微之处见质量”活动的必要性;请全员“开处方”,实施细微之处服务零缺陷工程;标本兼治“开处方”,实现服务效益最大化。
Inviting the patients to prescribe for the hospital to make the staff understand the necessity of activity of 'the quality is realized in the remoteness'; inviting the staff to prescribe for the hospital to make sure that nothing can be lost in the activity of making the service to the remoteness; solving a problem from its, so as to make the benefits of the service maximum.
出处
《中国医院》
2002年第7期43-44,共2页
Chinese Hospitals