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4Congress Online Projext(2002).Congress Online: special Report: E- mail Overload in Congress- Update. The Pew Charitable Trusts, the George Washington University, and the Congressional Management Foundation, Wshington, DC[DB/OL]. Retrueved 3 September 2002, from Congerss Online Project Web site: http: //www. congressonlineproject.org/080702, html.
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6Lara Bus hallow - Wibur, Geamna Devine and Fritz Whitcomb [J]. Electronic Mail Reference Service, 2002, (3):361 - 369.
