摘要
The theory of constraints thinking process, created by Israeli physicist Eliyahu M. Goldratt, has emerged as a tool for achieving competitive advantage. Many researches also focused on the application of lean thinking developed by Toyota and proposed by Ohno. This philosophy has been proven to be effective in several production processes. This paper aims to propose a method of problem solving through the integration of theory of constraints thinking process and the principles of lean production. As a tool for problem identification, the method defends the use of current reality tree and, to solve problems, the lean thinking tools, proposed by Picchi. The developed method was implemented in a contractor. The research methodology was research-action. Among the results, there was a realistic diagnosis about the core problems in company. According to this, the core problem of the contractor is “the lack of commitment of manpower” that results in the main problem “the financial loss”. The principle of perfection was verbalized as a proposal to solve the problems and the tools to be implemented for solving problems were “commitment of senior management to employees” and “simplicity in communication”.
