期刊文献+

网络社区交互研究综述 被引量:1

A Review on Interaction Researches in Online Community
下载PDF
导出
摘要 网络社区中的交互成为消费者制定决策的重要途径。在回顾国外相关文献的基础上,文章归纳出以往关于网络社区交互的研究尚集中在网络社区交互的基础性研究、交互动机、价值、效应及交互过程的影响因素等领域上。通过对相关文献的梳理和总结,最后探讨了未来的研究方向。 Interaction in the online community is one important way of consumer decision - making. Previous research on interaction in online community is mainly focused on fundamental studies such as conception and typology, comumets' motivations for interaction, values and effects of interaction in the online community, and the lag'tots that affect the performance and quality of interaction process, which include relationship strength, trust, perceived risks and the quality of information source. To review and summarize the related literature, and finally discussed the future research direction.
作者 李华敏 张岚
出处 《现代情报》 CSSCI 2014年第8期164-169,共6页 Journal of Modern Information
关键词 网络社区 网络社区交互 消费者决策制定 online community interaction consumer decision- making
  • 相关文献

参考文献37

  • 1Bruhn M, Schnebelen S, Schafer D. Antecedents and ctmsequences of the quality of e - customex- to - customer interactions in B2B brand comnamities [J]. Industrial Marketing Management, 2014.
  • 2Kozinets R V. E - tribalized marketing? : The strategic irnplications d virtual canmmities of consumption [ J ]. European Mmage,nmt Jour- nal, 1999, 17 (3): 252-264.
  • 3Brymer C. The Nature M Marketing: Marketing to the Swarm as well as the Herd [M]. Lmdon: Palgrave Macmillan, 2008.
  • 4Balasubramanisn S, Malmjan V. The oconomlc leverage of the vimml comrmnity [J]. International Journal of Electrmic Conmneree, 2001, (5) : 103 - 138.
  • 5McWillimn G. Building stronger brands through online conammities [J]. Sloan management review, 2000, 41 (3).
  • 6Jang H, Olfman L, Ko I, et al. The influence of on- line brand cotmmmty characteristics on cormmmity conyriment and brand loyalty [J]. International Journal ofElectrmic Commerce, 2008, 12 (3): 57 - 80.
  • 7Nambisan S, Baron R A. Virtual Customer Envircnments: Testing a Model of Voluntary Participation in Value Co-creation Activities [J]. Journal of product innovation mangement, 2009, 26 (4): 388- 406.
  • 8Kuo Y F, Feng L H. Rdationships among emmamity intenction char- acteristics, perceived benefits, eoammity eommianent, and opposi- tional brand loyalty in online brand conmmnities [J]. International Journal fflnfonnatlon Management, 2013, 33 (6): 948-962.
  • 9KimWG, LeeC, Hiemstra SJ. Effectsmeanortline virtual conmm- nity on customer loyalty and travd product ptarchases [ J ]. Tmalsm management, 2004, 25 (3): 343-355.
  • 10Taylor D G, Lewin J E, Strutton D. Friends, fans, and followers: do ads work on social networks? [J]. Business Faculty Publications, 2011.

同被引文献13

引证文献1

二级引证文献2

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部