网络购物的物流增值服务

Research on Logistic Value-added Service of Online Shopping

网络购物的物流增值服务可以起到创造价值、回避风险的作用,涵盖增加便利性的服务、提高反应速度的服务、降低成本的服务和延时服务等,目前大部分购物网站可以提供付款多样化、物流实时查询、物流分类选择、配送多样化和送货分段选择、运费险等服务。为了更好地开发物流增值服务,应将自建物流体系与第三方物流联姻;应用核心技术,实现物流过程的可视化、可追踪;物流环节多样化,满足不同需求;物流服务移动化,物流配送下沉化;并将物流联盟和合约物流模式结合起来。

Logistic value-added service of online shopping can create value and avoid risk;services that can increase convenience,increase responsiveness and reduce cost and the delayed service are all the content of value-added service. At present,most of shopping website can provide such services as diversified pattern of payment,real time inquire of logistics, chooses of logistics classification,diversified pattern of distribution and etc. To better develop logistic value-added service,we should combine the self-developed logistic system with 3PL,apply core technology,diversify the logistic links,mobilize the logistic service and combine the pattern of logistic alliance and contract logistics.