5Elkhuizen SG, Das SF, Bakker PJ, et al. Using computer simulation to reduce access time for outpatient depart- ments[J]. Qual Saf Health Care, 2007,16 (5) : 382-386.
6Hemann M,Davidson G. Perspective of a float pool model in ambulatory care[J]. Medsurg Nurs, 2012,21 (3) : 164- 166,170.