从新型政民互动技术看广州政府机构微博发展

Development of Guangzhou Government Institutions' Micro- blogging Viewed from the New Government-Citizens Interactive Technology

政府机构微博的出现,为强化政府治理能力、提升政府绩效及公共服务品质提供了一个崭新的契机。研究发现,广州政府机构微博在为民众服务的同时也逐渐暴露出许多不足。针对这些不足积极研究解决对策,有助于完善新型政民互动方式,建设广州服务型政府。

The emergence of microblogging of government agencies provides a new opportunity for improving governance capacity and enhancing government performance and quality of public services. This study finds that there exist numerous deficiencies in Guangzhou government agencies' microblogging. Seeking coping measures to remedy these deficiencies can help improve the new style government- citizens interaction and build a service- oriented government in Guangzhou.