完善人身保险合同纠纷诉讼处理机制的分析与思考

Proposals for Perfecting Litigation Mechanism of Contract Dispute of Life Insurance

人身保险合同纠纷的成因错综复杂,完善的人身保险合同纠纷处理机制是解决纠纷的关键。应通过多方努力营造良好的诉讼环境,提高纠纷诉讼处理机制的公平性。借助行业协会力量,建立与各级法院的长效沟通机制,向法官传输保险理念,培养法官的保险意识,使审判结果能公平地维护当事人双方的权利。加强保险知识的宣传教育,使社会大众正确认识和评价保险。此外,保险公司应积极地应对诉讼案件,消除对保险公司形象的负面影响。

The reasons for contract dispute of life insurance is very complicated, and the key to solving this dis- pute is to perfect litigation mechanism of contract dispute of life insurance. It is necessary to create a favorable litigation environment by joint effort. It is still essential to improve the fairness of the litigation mechanism. So several proposals are put forward in this paper. Firstly, it is vital to establish a long-term communication mecha- nism of courts at all levels with the help of industry associations. Secondly, it is important to educate judges to foster the concept of insurance so that the trial results will be fair to safeguard the rights of both sides in law - suit. Thirdly, it is still necessary to strengthen the publicity and education of insurance knowledge so that the public could correctly understand and evaluate insurance. In addition, insurance companies should actively respond to lawsuits and eliminate the negative impact on the images of insurance companies.