资源管控产品的架构设计与研究

Architecture Design and Research of Resource Management and Controllable Product

基于ITSS理论与用户运维管理最佳实践研究并设计了资源管控平台产品。通过阐述资源管控平台采用的技术路线、标准与平台之间的对应关系,从数据采集层、数据处理层、运维与展现层等方面研究并分析了该平台的架构。经实践,该平台可以从业务角度帮助客户有效管理和优化IT环境的运营效率,实现IT基础架构的全方位监控,优化IT服务流程,提升IT服务质量。

On the basis of ITSS theory and best practice research on users execution and maintenance management, we designed resources management and control platform product. Through introducing technological strategy utilized by resources management and control platform, the relationship between standards and platform, we research and analyze the platlbrm architecture from the perspective of data abstract layer, data process layer, execution and maintenance layer, demonstration layer, etc. After practice, the platform can help customers manage and optimize the operative efficiency of IT environment from the perspective of business, so as to realize panoramic surveillance on IT infrastructure, to optimize IT service procedure, to promote IT service quality