摘要
分析高职图书馆读者服务中出现的馆藏资源数量和质量不能满足读者需求、阅读环境、服务质量等问题,提出解决图书馆读者满意度的相应措施。
The article analyzed the problems of reading environment and service quality in vocational college library caused by few and low quality books. Meanwhile it proposed some measures to improve reader satisfactory.
出处
《包头职业技术学院学报》
2014年第3期88-90,共3页
Journal of Baotou Vocational & Technical College
关键词
高职图书馆
读者满意度
服务质量
馆员素质
vocational college library
reader satisfactory
service quality
the quality of librarian
