高校图书馆在细节中提升人性化服务水平的策略

Strategies of the University Library Improving Humanized Service in Details

人性化服务是图书馆永恒的主题,作为服务读者的高校图书馆,应该提倡以人为本的服务理念,在服务环境、服务管理和服务内容等方面的细节中寻求提升高校图书馆人性化服务水平的方法。

The humanized service is the eternal theme of libraries. As the service provider, the university library should advocate a people-oriented service concept, seeking methods to improve the humanized service in details of the service environment, service management and service content.