单通道客机旅客登机策略比较研究

Comparative Study of Boarding Strategies for Single-aisle Aircraft

飞机中转过程中,旅客登机时间占到总中转时间的三分之一,如何提高飞机转场效率、降低航空公司成本,减少登机时间是关键.本文基于对登机过程和特点的观察,考虑了不同旅客属性对登机过程的影响,同时也考虑了不同客座率对登机效率的影响,构建了座位干扰与过道干扰模型,并选取了9类34种经典的登机策略,对其进行模拟仿真.仿真结果表明:许多航空公司采用的登机策略不仅是无效的反而是有害的;随机策略反而要比大多数的有组织的策略效果好.本文也探讨了不同策略的实施难度,并推荐了一种高效的策略,研究结果可以为航空公司登机策略的选择提供一些有益的参考.

Passenger boarding time accounts for one third of the total time during aircraft transit. Therefore,it is a critical task to improve the efficiency of the aircraft transitions, cut airline costs, and reduce boarding time. This paper formulates the seat interference model and aisle interference model based on the observation of the boarding process and characteristics, with consideration of passengers＇ individual properties and of different load factor. And then 9 strategies and 34 kinds of classic boarding sequences are selected for simulation. The result shows that the strategy used by many airlines is not only ineffective but harmful; on the contrary, random strategy are more effective than most organized strategy. We also explore the implementation issues of strategies and recommend an efficient strategy. This study provides some references for airlines to select boarding strategy.