基于目标的业务流程概念建模

Goal-based Conceptual Business Process Modeling

人类的行为主要由目标驱动,企业的业务流程应该尽量多地包含那些为用户创造价值的行为,而行为则应该为业务流程目标服务。提出基于目标的业务流程概念模型框架,并以目标-行为的细化分层关系为基础,自底向上反向生成与各个子目标相匹配的流程片段,给出行为和业务流程片段对目标的支持度的评估分析,以为用户构建业务流程概念模型提供决策指导。

Human＇s activities are mainly driven by goals. The organization＇s business process should contain those activities whieh can add value for users and the activities should provide service for the business goals. This paper proposed a goal-based conceptual business process model framework. Based on the refined goal-activities hierarchy, the research automatically generated reusable business process fragments bottom up, and then realized an automatic match between the user＇s goals and the business process fragments. Furthermore, the evaluation analysis of the extent on which the activities support the business process fragments was given to provide guidance for users to build the business process conceptual models.