ISO9001质量管理体系在城市管理中的应用——以株洲市芦淞区为例

Application of ISO9001 Quality Management System in Urban Management:Takes Lusong District as the Case

城市管理中引入ISO9001质量管理体系后,明确组织构架,完善文件系统,形成质量管理流程模型,可以使城市管理实现从原来的应付式、粗放式、行政式向长效化、精细化、人性化转变。株洲芦淞区的实践证明ISO9001质量管理体系作为衡量一个组织管理质量的标准,完全能够应用在城市管理工作中,助推城市管理水平不断提高。

Right now the rapid advance of new urbanization work is all over the country. The city management as one of the important characteristics in urbanization attract more and more attention of people. With the continuous improvement of public awareness, laws and regulations and sound, the continuous progress of city civilization, city management from the handle type, the original extensive, administrative increasingly shift to long-term, meticulous, humanization. The ISO9001 quality management system as a measure of organization and management of quality standards, the actual evidence completely and it can be applied in city management, city management to boost the constant development.