9Cathy D R, Mattew C, Joanne C,et al. Perceptions of libraries, 2010 : Context and community. [ 2011 - 04 - 221. http ://www.oclc. org/reports/2OlOperceptions/2OlOperceptions_all, pdf.
10Daryl P. Gartner top predictions for 2010:Coping with the new bal- ance of power. [2011 - 06 - 15 ]. http://www, gartner, com/it/ content/1260200/1260215/january_ 14 _ top _ predictions _ 2010dplummer. pdf.