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加油卡自助服务模式分析

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摘要 本文分析了中国石化现有加油站服务模式的不足、竞争对手的服务策略及加油卡自助服务在降低企业成本、提升服务质量、转换服务模式、丰富便利店服务内容、升级公司盈利模式等方面的优势,概述了加油卡自助服务体系及其特点。
作者 黄晨 胡学仕
出处 《石油商技》 2014年第4期84-89,共6页 Petroleum Products Application Research
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