2Wai Yeen Valerie Siew.Engaging Active Citizenry Among Singaporeans,Young and Old, atthe Singapore Public Li- braries[J].Library Management,2007( 1 ): 17-26.
3Choudhury E. Attracting and Managing Volunteers in Lo- cal Government[J]. Journal of Management Development, 2010(6) :592-603.
4Huck J,Rodney A,Dinesh R.Finding KM Solutions for Avolunteer-based non-profit Organization[J].VINE:The jo- urnal of information and,2011 ( 1 ) :26-40.
5Evans G E. Library volunteers: do they have a valid role in libraries[J]. Library Management, 2009( 10 ) : 31-35.
6Goodvin R.Training Library Staff and Volunteers to Pro- vide Extraordinary Customer Service[J].Electronic Library, 2008(5) : 767-768.
7County of Los Angeles Public Library.Statistical Information [EB/OL].http ://www.c-olapublib.Org/aboutus/infi~.html, 2009 -12-12.
